23 Nov
As leaders, we all want to see our people and our businesses excel. However, over the years we have seen that successful strategies for getting the most from our teams have changed.
Elon Musk’s recent takeover of Twitter and his subsequent announcement of the ‘hardcore’ culture that expects employees to work long hours at high intensity and deliver exceptional performance feels outdated and unlikely to succeed.
How is it possible that Musk missed the memo about staff well-being, self-care and work-life balance?
Naturally, we all want our people to lean in and work as though they own the business, but the reality is they don’t own it. And messages like this only serve to disconnect employees who frankly have plenty of other options with unemployment currently sitting at an all-time low.
A great leader understands the importance of retaining good staff. A great leader knows their staff have responsibilities outside of work. And a great leader doesn’t expect everyone to operate in the same way they do – just all be pulling together as a team towards a common goal.
It will be interesting to see what happens to Twitter over the coming weeks and if we start to see more people who are just like Musk join the company. While that might seem like a short-term win, we all know what happens when teams start to look, behave and think in the same way.
Until next time, stay connected.
Sadhana Smiles
CEO, Real Estate Industry Partners
CEO, Real Estate Industry Partners
Ethical Real Estate - Yes, it does exist!
As the CEO of the Real Estate Industry Partners, it would be remiss of me to not address recent media around the release of the Ethics Index findings of 2022 from the Governance Institute of Australia.
I was devastated to read this recent article from REB and even more disappointed when I dug deeper into the survey methodology and tactics that continually supports the narrative of the real estate industry as unethical.
We are being judged on “ethics” which is highly subjective. Ethics in the real estate industry is linked to ensuring that we legally and morally do the right thing by our clients. This survey doesn’t make clear what ethical standards they are actually measuring and when there is no clarity on a survey or on how the data is underpinned by the questions being asked, how can we even use it as a platform for improvement or judgment?
In my experience, the vast majority of the people who work in this industry are highly ethical and work damn hard to deliver the best possible customer service and outcomes for their clients.
We know how important our reputation is to our business in this industry. Every brand and every office I know conducts their own customer surveys and I can honestly say, our industry data does not match up with these findings.
Wouldn’t you think that for an industry that underpins the national economy, we would be invited to discuss why there is such a gap between industry data and surveys that continually spruik a negative rhetoric that tarnishes our industry?
I know that if our industry data did indeed match up with these results, we as an industry would be highly concerned and would be implementing strategies for change. Instead, we continue to see negative reports and ‘unethical’ perceptions of our industry used as content to build the credibility of others.
There needs to be more transparency around who is being surveyed, what is being asked, and why these reports continue to sling mud at a handful of industries.
I invite those of us who regard themselves as a leader to stand up with me and support this industry and the people who continue to turn up day in and day out.
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